Bonus offers are frequently sent through SMS or email. Ensure you have opted to receive such communication by checking the 'Notifications' settings in the 'Account' section.

Tick the box(es) for the offers & promotions you wish to be contacted for and click 'Save' at the bottom of the page.
Check your Spam/Junk folder in case our emails were directed there.
Moreover, you can find active promotions on our Qbet promotion page by navigating to your eligible rewards page, as shown in the example below:
